Accounts Receivable/Collections Assistant

3 weeks ago
# of Openings



CreativeDrive is the world’s largest accelerated content creation engine.  With over 100 studios across the globe, our collective of creatives, technicians, makers and doers curate and manage millions of digital, motion, print and online assets on a custom technology platform that enables high efficiency at the highest creative standards.  Our brands include; Sandbox Studio, Dune Studios, OneKreate, Hudson Studios, Totem Creative and DoubleDigit. Our client brands include; Walmart, The Home Depot, Michael Kors, Calvin Klein, Kate Spade and more. 


Accounts Receviable/Collections Assistant


The Accounts Receivable Collections Assistant is responsible for assisting in the client receivable process, collaborating with the client services team(s) on issues related to sales orders/invoices, reviewing unbilled/billed receivables and working with the Credit/Collections Manager to ensure cash is collected in a timely manner.



  • Send Client invoices and statements
  • Ensure all bills have been sent to Clients
  • Assisting in resolving any AR related issues
  • Monitor accounts to identify outstanding debts
  • Researching of old AR balances, validating if credit is warranted
  • Resolve complex collection issues; process client refunds, process and review account adjustments, resolve client discrepancies and short payments
  • Find and contact clients to ask about overdue payments
  • Take necessary action to encourage timely debt payments
  • Process approved invoice adjustments and write-offs
  • Resolve billing and client discrepancies
  • Report on collection activity and accounts receivable status
  • Post cash receipts to invoices
  • Help enforce credit card payment process with several subsidiaries/locations
  • Assist in reporting of Accounts Receivable results to investors, lenders and insurers as needed
  • Research and efficiently resolve status of past due invoices and maintain detailed reports of receivables and collections activity
  • Perform other duties as assigned


  • Must have minimum two years collections experience
  • Proficient with Microsoft Excel and Word
  • Excellent oral/written communication skills with the ability to build and maintain good relationships with customers
  • Strong attention to detail and good organization skills a must.


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