Talent Experience Specialist, Benefits

3 months ago(9/19/2017 11:30 AM)
# of Openings
Human Resources



CreativeDrive is the world’s largest accelerated content creation engine.  With over 100 studios across the globe, our collective of creatives, technicians, makers and doers curate and manage millions of digital, motion, print and online assets on a custom technology platform that enables high efficiency at the highest creative standards.  Our brands include; Sandbox Studio, Dune Studios, OneKreate, Hudson Studios, Totem Creative and DoubleDigit. Our client brands include; Walmart, The Home Depot, Michael Kors, Calvin Klein, Kate Spade and more. 


Talent Experience Specialist, Benefits


The Talent Experience Specialist, Benefits is responsible for the day-to-day administration of group benefits plans, including but not limited to various health & welfare plans as well as retirement plans.


Plan Administration

  • Coordinates daily benefit processing which includes, but is not limited to, enrollments, terminations, changes, beneficiaries, claims, COBRA, etc.
  • Manage the FMLA/Leave of absence process
  • Manage the Worker’s Compensation claims process
  • Ensure compliance with all Federal, State, and Local statutory requirements and programs
  • Manage the monthly billing process, investigate and correct discrepancies with third parties and carrier representatives
  • Audit file feeds between payroll provider and insurance carriers
  • Partner with third party auditors for completion of 5500 and other filings  
  • Work with third party administrators and brokers as necessary
  • Partner with insurance carriers, third party administrators, brokers and Talent Experience team to plan and execute the annual enrollment process
  • Work with third parties to investigate new benefit programs, improve existing programs, and monitor administration
  • Create and analyze reports
  • Maintain benefit files


Talent Support/Experience

  • Provide customer service support to Associates through researching and responding to inquiries regarding benefits plans, claims, etc.
  • Liaison between Associates and third parties
  • Arrange and host outreach/information sessions
  • Develop and manage communication tools to enhance Associate understanding of the company’s benefits package
  • Plan and participate in benefits orientation and informational sessions
  • Anticipate Associate questions and needs and proactively create resources/avenues for continued education and support


  • Bachelor’s degree in Human Resources, Business Administration or related field
  • 3+ years of direct benefits administration experience, including leading and/or participating in the annual open enrollment period 
  • High level verbal, written, and non-traditional methods (e.g. social media) of communication including experience presenting to large numbers of Associates via methods including face-to-face sessions, webinars and social media broadcasts
  • Strong analytical skills and proven knowledge of benefit plan administration
  • Ability to understand, evaluate, and make sound judgment calls, often within limited timeframes
  • Broad understanding of applicable Federal, State, and Local regulations as related to benefits administration (e.g. ERISA, COBRA, FMLA, ADA, Section 125, Worker’s Compensation, etc.)
  • Proven ability to maintain the highest level of confidentiality
  • Ability to travel as necessary, although limited
  • Computer knowledge including working in Microsoft office on a Mac platform (experience in Keynote preferred)
  • Strong knowledge of third party payroll platforms, ADP preferred
  • Must be a solid team player, with the ability to adapt and thrive in challenging situations
  • Experience in, or knowledge of, the advertising/marketing services industry preferred but not required


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed